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Write to us about pre-sales questions, licensing or technical support, and we will get back to you as soon as possible.
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FAQ
Frequently asked questions
How do I download my purchase?
Once your payment is confirmed, the product is available right away in Account › Downloads.
Which payment methods can I use?
The payment methods you can use are listed at checkout. Once your payment is confirmed, your downloads unlock in Account › Downloads.
How many businesses can use a licence?
Purchased software is delivered under a single-business licence; see the Terms of Use for details.
Are updates free?
Yes. Updates for every product you buy are free for life.
Can I get a refund?
Digital products are delivered instantly, so under the Distance Sales Agreement the right of withdrawal ends upon delivery. If something is wrong with a product, write to us.